Straight answers about SalesGin

What is Salesgin?

Salesgin is an AI-powered CRM for selling over WhatsApp, organizing leads, conversations, scheduling, catalog, ads, team and reports.

Is Salesgin only for real estate agencies?

No. Besides the Real Estate profile (property catalog, visits), Salesgin also has the General profile: the same AI recommends products from your catalog, builds the order and generates the charge inside the conversation. You choose the profile at sign-up.

Does the system work for solo operators and teams?

Yes. Lite (chatbox only, no AI) and the Starter and Pro plans serve solo operators, in either the Real Estate or General profile. Additional users, managers, departments, team lead distribution, and choosing between individual WhatsApp or 1 shared number are only on the Enterprise plan.

Does the AI schedule visits on Google Calendar?

Scheduling works even without Google Calendar connected — the system controls time slots, avoids double-booking per lead, and lets you reschedule or cancel right in the platform. If you also use Google Calendar, you can connect your own account to sync automatically on top of it, without replacing the internal control.

Is WhatsApp set up per user?

By default yes: each user connects their own number, and messages, audio, and history stay linked to the responsible person. On the Enterprise plan, the manager can enable a single shared number for the whole team instead of one number per agent.

Does Salesgin receive leads from ads?

Yes. The platform integrates with Meta Ads and Google Ads, with the first contact by text or audio configured in the Commercial AI.

Does the AI follow up with a lead who stopped replying?

Yes, if you leave it on. The AI reaches back out automatically after a period of silence — you set how many days and how many times per day in AI Settings, the first attempt is always quick, and the following ones respect your business hours. You can turn it off anytime, or replace it with your own automation in Automations.

Can I delete a lead?

Yes. Deleting asks for a reason (no budget, not interested, stopped replying, etc.) and the lead moves to "Deleted leads", where it can be restored anytime. Permanently deleting (no undo) is a separate permission: on the Enterprise plan, only the billing account owner can grant that permission to other team members.

In a team, does everyone see every lead?

Not by default. Each lead and its conversation history are only visible to the assigned agent (the lead's "owner") — a teammate only gets access if you transfer the lead to them, which keeps the full history intact. Managers on the Enterprise plan can see the whole team's leads for oversight.

Does the AI really close the order and collect payment in the General profile?

Yes. When the lead confirms the product and quantity, the AI builds a real order and sends the payment link right in the conversation. The money goes straight to your business's own Mercado Pago account, set up in Integrations — Salesgin never receives your customers' payments.

Does the system send reports?

Yes. There are date-range reports exportable to PDF, print and Excel, plus a professional export of your lead database.